Privacy Policy

Who We Are

Irish Laundry Systems (ILS) is a commercial laundry engineering company operating across the Republic of Ireland. This privacy policy explains how we handle personal data submitted through our website.

What Data We Collect

When you submit a contact or assessment request, we collect the information you provide, which may include:

• Name, email address and phone number
• Company or organisation name
• Site location(s) and sector information
• Equipment details and service requirements
• Any additional notes you choose to include

How We Use Your Data

We use the information you provide solely to:

• Respond to your enquiry or assessment request
• Propose appropriate service options for your operation
• Manage ongoing service contract and support arrangements
• Send occasional service updates, if you have opted in to marketing communications

Legal Basis for Processing

We process your data on the basis of your consent (given at the time of form submission) and/or our legitimate interest in responding to business enquiries. Where you have opted in to marketing communications, that consent forms the basis for those communications.

Data Retention

We retain contact and enquiry data for as long as is necessary to fulfil the purpose for which it was collected, or as required by law. If no business relationship follows from an initial enquiry, we will not retain your data indefinitely.

Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time (where consent is the basis for processing)
• Lodge a complaint with the Data Protection Commission (dataprotection.ie)

Contact

To exercise any of your rights or to ask questions about this policy, please contact us at info@irishlaunderysystems.ie.